Money-Back Promise
Your confidence is our priority. At baccaratsexyclub.com, we proudly stand behind the craftsmanship and authenticity of every doll we sell. If our product quality ever falls short of what we promise, you are fully protected by our Money-Back Promise.
1. Our Quality Commitment
Every doll is made from premium-grade TPE or medical silicone, built with precision skeleton systems for lifelike movement and durability. We personally inspect every model before shipment to ensure flawless condition, soft texture, and realistic detail.
2. The Baccarat Standard
Each doll must meet our strict Baccarat Quality Standard for realism, finish, and craftsmanship. This includes:
- Perfect skin texture without tears, bubbles, or deformities.
- Stable joint movement and balanced internal structure.
- Accurate body proportion and true-to-model detailing.
- Authentic materials and color matching.
3. Our Money-Back Promise
If you receive a doll that does not meet our quality standards, we promise to make it right — by offering either a replacement or a full refund of the purchase value. This promise applies to verified quality issues confirmed by our inspection team.
4. What Qualifies as a Quality Issue
- Visible manufacturing defects (tears, misshapen parts, or uneven molding).
- Incorrect specifications or model sent.
- Unusual odor, discoloration, or contamination due to material error.
- Damaged skeleton or poor articulation on arrival.
Minor surface powder marks, normal factory scent, or slight variations in tone are considered standard for handcrafted dolls and do not affect eligibility for the Money-Back Promise.
5. How to Activate Your Promise
We’ve made it simple and transparent to report quality concerns:
- Take clear photos or short videos showing the issue.
- Email them to support@baccaratsexyclub.com with your order number and a short explanation.
- Our quality team will review your submission and respond within 48 hours with resolution steps.
6. Honest Evaluation, Hassle-Free Resolution
Our quality experts will assess your claim fairly and quickly. If your concern meets the Money-Back criteria, you can choose between:
- A brand-new replacement of equal or higher value, or
- A refund equal to the full purchase price.
No hidden fees. No complicated forms. Just the service you deserve.
7. Global Confidence
No matter where you order from, our promise remains the same — every doll is guaranteed authentic, quality-tested, and covered by our assurance policy worldwide.
8. Our Pledge to You
We believe that trust and satisfaction go hand in hand. Our Money-Back Promise is more than a policy — it’s our commitment to excellence, integrity, and respect for every customer. You can shop with absolute peace of mind knowing that BaccaratSexyClub stands behind every doll we create and deliver.