Warranty Policy
Effective Date: [Insert Date]
At Sexdolls Hub, we are committed to providing high-quality products. This Warranty Policy explains what is covered, what is not covered, and how to make a warranty claim.
1. Limited Warranty Coverage
All new sex dolls purchased from Sexdolls Hub are covered by a [insert duration, e.g., 6-month] limited warranty against defects in materials or workmanship.
This warranty applies only to the original purchaser and is non-transferable.
If a product defect is confirmed, we will provide one of the following remedies (at our discretion):
Repair of the defective part,
Replacement of the defective component, or
Partial refund or store credit.
2. What Is Covered
This warranty covers defects such as:
Structural damage (e.g., broken skeleton joints) not caused by misuse
Severe manufacturing flaws in the silicone/TPE body
Major functional defects that prevent normal use of the doll upon arrival
3. What Is Not Covered
This warranty does not cover:
Normal wear and tear (including minor skin abrasions, slight variations in color, or softening of materials over time)
Damage caused by misuse, neglect, accidents, improper cleaning, or storage
Modifications, alterations, or unauthorized repairs
Issues resulting from exposure to extreme heat, cold, sunlight, or chemicals
Cosmetic preferences (e.g., minor imperfections, changes in softness, or makeup fading)
Accessories or third-party items not purchased directly from Sexdolls Hub
4. Warranty Claim Process
To file a warranty claim:
Contact us at [insert email] within the warranty period.
Provide your order number, description of the defect, and clear photos/videos.
Our support team will review your claim and provide instructions.
If approved, we will arrange repair, replacement parts, or another appropriate resolution.
5. Limitations
The maximum liability under this warranty is limited to the purchase price of the product.
We are not responsible for any indirect, incidental, or consequential damages arising from product use.
Shipping costs for warranty claims may be the responsibility of the customer unless otherwise required by law.
6. No Other Warranties
Except as expressly stated in this policy, Sexdolls Hub makes no other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
7. Governing Law
This Warranty Policy is governed by the laws of the United States.
8. Contact Us
If you have questions about this Warranty Policy or wish to start a claim, please contact:
Sexdolls Hub
Email: [insert email]
Phone: [insert phone number]
Address: [insert business address]
Note: Many adult product retailers emphasize “limited warranty only” due to hygiene restrictions and product type. Make sure to check with your suppliers/manufacturers about what warranties they already provide, so you can align this with theirs